who are incredibabies

Privacy Policy

Incredibabies operates the website www.incredibabies.co.uk. We may change or add to this privacy policy, so we encourage you to come back and read it periodically.

This privacy policy informs you regarding the collection, use and disclosure of personal data when you use our services. Your privacy is very important to us. By using our website, you agree to the collection and use of information in accordance with this policy.

Data/Personal information that we collect includes;

  • Names of parent
  • Names of child
  • Age of child/Date of Birth
  • Email address
  • Phone number
  • Address
  • Medical information for example but not limited to allergies
  • Disabilities for example but not limited to visual impairment
  • Sessions that you and your child have attended

How we get and use your information

The personal information that we process is provided directly by you when you sign up to a session/block of sessions. You will be asked for your personal details for the following reasons;

  • Names – So that we can use your name (parent/carer) and your child’s name in sessions
  • Names – So that a fire register can be kept and used in/for each session
  • Child’s age and DOB – So that we can ensure that you have signed up to an age appropriate class
  • Email address, Phone number and Address – To confirm session information. For example the dates of sessions, the coverage/content of sessions. To inform you of any updates/ changes to sessions.
  • Name and Address – So that we can link your session payment to your name and address
  • Medical information and Disabilities – So that sessions can be carefully planned to ensure they are inclusive for all attending and participating

We will also use your preferred method of contact to respond to your requests. For example, your questions or comments.

 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing the information is;

  • We have a vital interest
  • We need it to perform a public task

Sharing and Disclosure

We may share your data with third party companies who help us in processing the data in hosting the website.

We may share your data with third party companies who process payments on our behalf. When you are paying, the payment provider needs to know your details to verify the card (this information is not retained by us).

We do not share your personal information with any other third parties apart from those listed above.

How we store your personal information

Your information is securely stored

 

How long do we keep hold of your information?

We keep your personal information and data for 6 years. We will then dispose your information by safely deleting all data held which was previously provided by you.

 

Data Breach

All companies and the GDPR acknowledge that data breaches can and do occur. Incredibabies has processes and controls put in place to minimise the possibility of a breach, but also when there is a breach to minimise the impact and to ensure that those affected are kept informed.

Changes to the Policy
We may change this policy from time to time, and if we do make changes, we’ll post any changes on our social media pages and it will also be mentioned in taught sessions.

 

If you continue to visit our site after those changes are in effect, you agree to the revised policy.

 

If the changes are significant, we may provide more prominent notice or get your consent on the new policy.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

Contacting Us

Please contact us at enquiries@incredibabies.co.uk if you wish to make a request, have any questions or comments about this policy or if you have any concerns about our use of your personal information.

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